10-12 April 2019
Grand Copthorne Waterfront Hotel, Singapore
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Delegates Profile

Presidents, Vice Presidents, Directors, Heads, Chiefs,

Senior Managers and Managers of:

• Customer Experience Officer (CXO)

• Chief Customer Officer

• Customer Service & Relations

• Customer Experience Management

• Customer Relationship Management

• Customer Acquisition & Retention

• Customer Insights & Strategy

• Customer Engagement

• Customer Excellence

• User Experience

• Customer loyalty

• Customer Experience Enablement

• Customer Support

• Service Quality

• Service Delivery

• Guest relations / client relations

• Sales & Marketing

• Contact centres / call centres

 

From

• Banking, Finance & Insurance services

• Transportation & Logistics

• E-Commerce

• Airlines & Aviation

• Automotive

• Telecommunications

• Luxury Goods

• Retail

• Business Process Outsourcing

• Healthcare/ Pharmaceutical

• Tourism & Hospitality

• FMCG

• F&B

• Government Agencies

• Media – Electronic & Print

• Aviation

• Service related industries

Agenda
General enquiries

Miss Bernardine Michael - Regional Director (Digital,Media & PR) APAC & MEA


marcus evans Kuala Lumpur , Suite A-20-1, Level 20
Hampshire Place Office, 157 Hampshire, 1, Jalan Mayang Sari
50250 Kuala Lumpur

Telephone:
+603 2603 2597
Fax: +603 2603 2597
Email: BernadineM@marcusevanskl.com

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