4-6 November 2020
TBC, Singapore
Home > The Speakers
The Speakers

World Class Speakers Include:

  • Babul Balakrishnan, AVP Customer Experience Operations , Starhub, Singapore
  • LeDon Brooks, Vice President Customer Experience Pacific, Schneider Electric, Australia
  • Henry Christian, SVP, Head of Customer Loyalty and Marketing, NTUC Link, Singapore
  • Faten ElAzhary, Head of Customer Service, Majid Al Futtaim Holding, Dubai
  • Vigneswaran Sivalingam,  Deputy President, Call Centre Association Malaysia
  • Olivia Kosasih, Head of Customer Engagement, Luxottica, Australia
  • Remi Segoin, Regional Senior Director of Customer Experience, Manulife, Hong Kong
  • Badrillah Jeevan Bin Baharen Balan, Head of CX and Social Media, Costa Coffee, Malaysia
  • Jonathan Wan, Director of Global Marketing, Media & Social, Japan Airlines, Singapore
  • Lala Wang, Vice President- Product Management, Digital Consumer Finance, DBS Bank, Singapore
  • Jacque Lim, Head of Assistance and Medical Services, International SOS, Singapore
  • Avantika Jain, General Manager of Growth and Operations, Fave, Singapore
  • Jamie F. Morais,  General Manager Aftersales – Dealer Operations Asia and Oceania, Nissan Motor Asia Pacific Co., Ltd, Thailand
  • Joachim Joerger,  Director – Asia Pacific Customer Service and Support, Abbott, Singapore
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General enquiries

Aarathi Manokaran
Marketing Assistant

Suite A-20-1, Level 20, Hampshire Place Office, 157 Hampshire City,
Kuala Lumpur, Malaysia,

+603 2603 2594
Email: aarathim@marcusevanskl.com

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